Payment

Zakka Workshop accepts all major credit cards, including Visa, Mastercard, American Express, and Discover. Zakka Workshop also accepts payments via PayPal. If you would like to pay via bank transfer, please email info@zakkaworkshop.com.

Minimum Orders

Zakka Workshop does not adhere to strict minimum orders. However, we suggest a $200.00 order to take advantage of our free shipping promotion (domestic customers only). Just don’t forget to enter FREESHIPPING200 at checkout! There is no minimum re-order requirement.

Shipping

Zakka Workshop ships domestic wholesale orders via USPS or UPS. Shipping charges are based on the weight of your order. 

You will receive a confirmation email upon placing your order, plus another email once your order has shipped. Please allow 1-3 business days for Zakka Workshop to process your order, plus 5 business days for your order to be delivered (domestic) or 14 business days (international).

Zakka Workshop also ships internationally via USPS or UPS. Please note that international shipping rates do not reflect any customs duties that may be imposed; customers are responsible for these fees. 

Note for international customers: We have done our best to provide accurate and affordable international shipping costs. If you’d like us to double check the shipping cost before placing your order, please reach out to us at info@zakkaworkshop.com. Occasionally, we can offer more economical shipping options (for example: flat rate USPS Priority Mail boxes for shipping book orders). 

Returns

Zakka Workshop accepts returns within 30 days of the purchase date. To qualify for a refund, items must be received in original, unused condition and be accompanied by the sales slip. Customers are responsible for all shipping costs associated with purchases and returns.

Please email us at info@zakkaworkshop.com to receive authorization before sending your return. Upon receiving authorization, please send returns to:

Zakka Workshop
134 Federal Street, 3rd Floor
Salem MA 01970

If you receive a damaged or defective item, please email us at info@zakkaworkshop.com and we will arrange a replacement.